back The City of La Vergne, TN
February 22, 2012 - 02:52PM
City Utilities

WATER/SEWER
Phone: (615) 793-5932
Fax: (615) 793-4989

[Forms] [Water Cross Connection Survey]

To report problems with water or sewer lines, call (615) 793-9891, Monday through Friday, 7:30am to 4:00pm. For emergencies (water or sewer line breaks, etc.) after hours, call (615) 793-9891 and press option 9. If your water or sewer has been shut off due to non-payment, please call the billing department at (615) 793-5932, to schedule a reconnection.

To sign up for La Vergne City Water/Sewer service, residents and business owners must come to La Vergne City Hall, 5093 Murfreesboro Road. The Water/Sewer billing office is open from 8am to 4:30pm Monday through Friday. They are closed Saturday and Sunday.

An application consisting of the following must be filled out: Resident’s and spouse’s (if applicable) name, address, social security number, driver’s license number, place of employment. A Photo ID is also required.

Residents purchasing a new home must also bring a copy of the "Certificate of Occupancy," given to them by their builder. They also need a Settlement Statement for a new home or an existing home. Renters must bring a copy of their lease agreement.

Fees/Payments
Fees/Payments A service fee of $50 for residential and $75 for commercial/business accounts is required when the resident/business owner applies for the service.

There is a $25 returned check charge.

Payment Options (Office):
We take check, cash, and money order payments in the office.
We take Debit Card payments in the office. There is a service charge of $2.50.
We take Credit Card payments in the office. There is a service fee of $2.50 and above.

Payment Options (DropBox): Check or money order payments (please no cash) may be placed in the drop box located in the drive through at the front of the City Hall building. Please be sure to include your name, address, and if applicable account number with any payments so that they can be applied to the appropriate account. Payments made via the drop box will be processed the following working business day.

Payment Options (Phone):
We take Credit Card and Check payments by phone. There is a flat rate service charge of $4.00 for this service.

Payment Options (Web): We take Credit Card and Check payments via VitalChek’s web payment portal. There is a flat rate service charge of $4.00 for this service.

The service fees are charged by the card processing company not the City of La Vergne. The City of La Vergne does not receive any portion of the service fee.

Payment Option (Automatic Withdrawal):
To sign up for Automatic Payments, please complete the following form and return it to the Water/Sewer billing office along with a canceled check. The application can be downloaded from here. The document is in Adobe Acrobat Format. If you need to download the latest version of the Adobe Acrobat Reader, please CLICK HERE.

Visa Debit Card Customers
Due to an issue between VISA and VitalChek (our debit card processing company) we can no longer accept/process "VISA" debit cards that bare/use "INTERLINK" through our system. (Per VitalChek: At this time, VISA has not approved any merchant to accept VISA issued cards for in person transactions with a processing fee.)

If you would like we can attempt to process your Visa debit card through VitalChek’s credit card process system, however there will be a service charge of $4.00. (This fee is charged by the VitalChek. The City of La Vergne does not receive this fee.)

We are sorry for the inconvenience.

Final Notices
We no longer send out final notices prior to the water being shut off.
There is a $25 charge for water being turned off for non-payment or returned checks.

Additional Fees and Services
Service call fee - $25

Water meter lock fee - $50
Water meter removal fee (for lock removal violation) - $157.43
Water meter testing fee - $50

Water meter disconnection and reconnection fees:
    Normal water meter disconnection fee - No charge to turn service off it moving
    Reconnection during normal city business hours - $50
    Disconnection or reconnection after normal city
        business hours (4:30pm and 8:00pm) - $25 additional fee

Please call the number listed at the top of this page for after hours (4:30pm) scheduling. Request must be made prior to 8:00pm. If after hours services are used, you MUST come to the Water/Sewer Billing Department in City Hall by 10am the next day and pay or service will be turned back off. The second time the service is turned off, it will not be restored until payment is made.

Request for availability of water/sewer - $100 for each development.

Metropolitan Nashville has announced an increase in the rates the City of La Vergne pays for sewer services beginning December 2010. As a result, of this and other items the City of La Vergne Board of Mayor and Aldermen have voted to have Municipal Technical Advisor Service (MTAS) do a rate study prior to considering any rate increases. MTAS will do the study at no additional cost to the City. Please click the links below to view information on the Metro Rate Increase.

These documents are in Adobe Acrobat Format. If you need to download the latest version of the Adobe Acrobat Reader, please CLICK HERE.

Metropolitan Nashville Water Rate Increase

Agreement with Metropolitan Nashville - Sewage Transport and Treatment

Water Rates (Current)

Residential, inside city limits:

Gallons per month Water Rate Inside City
First 2,000 $13.73 (minimum rate)
More than 2,000 $3.54 per 1,000 gallons

Residential, outside city limits:

Gallons per month Water Rate Outside City
First 2,000 $16.72 (minimum rate)
Next 4,000 $4.36 per 1,000 gallons
More than 6,000 $6.21 per 1,000 gallons

Commercial, inside city limits:

Gallons per month Water Rate Inside City
First 2,000 $17.77 (minimum rate)
More than 2,000 $4.04 per 1,000 gallons

Industrial, inside city limits:

Gallons per month Water Rate Outside City
First 2,000 $323.01 (minimum rate)
More than 2,000 $5.41 per 1,000 gallons

Sewer Rates (Current)

Residential, inside city limits:

Gallons per month Sewer Rate Inside City
First 2,000 $19.89 (minimum rate)
More than 2,000 $5.15 per 1,000 gallons

Commercial, inside city limits:

Gallons per month Sewer Rate Inside City
First 2,000 $25.75 (minimum rate)
More than 2,000 $5.85 per 1,000 gallons

Industrial, inside city limits:

Gallons per month Sewer Rate Inside City
First 2,000 $468.10 (minimum rate)
More than 2,000 $6.53 per 1,000 gallons

Sewer Rates are based on the actual water meter readings.  There is not a separate sewer meter.



 Forms

These documents are in Adobe Acrobat Format. If you need to download the latest version of the Adobe Acrobat Reader, please CLICK HERE.


Connect Form

Business Connect Form

Real Estate Connect Form

Disconnect Form

Pool Adjustment Form

Plumber's Affidavit

Name Change Form



Please complete the Water Cross Connection Survey.



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http://www.lavergnetn.gov/services/utilities/index.shtml
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City of La Vergne disclaimer/privacy/usage terms
The City of La Vergne does not discriminate based on race, color or national origin in federal or state sponsored programs, pursuant to Title VI of the Civil Rights Act of 1964 (42 U.S.C. 2000d). If you receive a Title VI complaint, please contact the Title VI coordinator Fred Gaston at 287-8622.
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